I met our new technician, Teresa, for the first time yesterday. She is wonderful. When she was notified that our ants were back, she came out immediately to check into the situation. She was very thorough and took the time to walk through the house with me and listen to my concerns. She was very reassuring. Our previous technician Mitch was also wonderful and I was concerned at first that he was promoted and would no longer be taking care of our house. We realize these little sugar ants are very persistent and although it's frustrating to continue to have to deal with them, Eden staff has made the situation not only tolerable but we look forward to seeing Eden at our door. Mitch used to stop by - even on the weekend to check in on us. We developed a relationship with him - he would listen to my daughter tell stories and give our dog lots of love and at the same time, take care of the situation with the utmost professionalism. Please let their supervisors know how much we appreciate their work and what great employees you have.